FAQs

Frequently Asked Questions (FAQs)

1. How can I place an order?

You can shop directly on our website by adding products to your cart and checking out securely.

2. What payment methods do you accept?

We accept Cash on Delivery (COD) and secure online payments through PayFast (cards, bank accounts, Raast, mobile wallets).

3. How long does delivery take?

Orders are delivered within 1–2 days in Islamabad/Rawalpindi and 3–5 days in other cities via TCS and Leopards Courier.

4. What is your return policy?

Returns are accepted within 7 days if the product is unused, unwashed, and in original packaging. Sale items are non‑returnable.

5. Who pays for return shipping?

Customers are responsible for return shipping costs unless the product is defective.

6. How can I track my order?

Once your order is dispatched, you will receive a tracking number by email or SMS to check delivery status.

7. Do you offer exchanges?

Yes, exchanges are possible for size or design changes if stock is available.

8. How can I contact customer support?

For any queries, email us at info@abdulboutique.com.